|T-Mobile USA Passes 20 Million Customer
T-Mobile USA announced today that it now has
surpassed 20 million wireless customers, having doubled its
customer base during the past 10 quarters.
"I personally thank our 20 million customers for their continued
loyalty to T-Mobile, and for recommending T-Mobile to family and
friends," said Robert Dotson, President and Chief Executive
Officer, T-Mobile USA.
The company credits this achievement in part to the success it
has had in delivering on its Get More promise to its customers.
T-Mobile's commitment to offer more minutes, features and
service has resonated with consumers.
"Customer-centric service, value leadership, and services
innovation is the foundation for our customer growth," Dotson
said. "T-Mobile will continue to grow by meeting the needs of
its customers, rapidly expanding network coverage, and offering
widely accessible and meaningful devices, features and
T-Mobile USA reached the 10-million customer mark during the
first quarter of 2003.
Earlier this month, T-Mobile USA, Inc. announced that it had
earned the highest rankings in all six regions surveyed in the
J.D. Power and Associates 2005 Wireless Regional Customer
Satisfaction Index Study for the second consecutive year.